General
We have an amazing in-house customer support team at Bookshop.org. You'll get the best service when you contact us by email at uk.support@bookshop.org, ...
Tue, 31 Jan, 2023 at 5:35 AM
To ensure that you're supporting your favourite independent bookshop, you'll need to select it when you first arrive on Bookshop.org. You can sear...
Tue, 16 Aug, 2022 at 6:35 AM
Bookshop.org supports indies in two ways: Bookshops that sign up as partners who sell books using Bookshop.org (including sharing links to Bookshop.org o...
Tue, 16 Aug, 2022 at 6:39 AM
Here is an example to illustrate the financial distribution when a sale comes through a bookshop’s affiliate link for a book with an RRP of £15: Cover p...
Tue, 16 Aug, 2022 at 6:42 AM
Bookshop.org was created for the sole purpose of promoting local bookshops. Any customers who do not choose a bookshop to support before confirming their or...
Wed, 29 Sep, 2021 at 1:19 PM
Our UK distributor Gardners fulfils all orders. We do not source books from bookstores or act as a seller marketplace.
Wed, 29 Sep, 2021 at 1:21 PM
All books are brand new, with some even manufactured on demand. We have no current plans to sell used or second-hand books, but this might be an option in t...
Wed, 29 Sep, 2021 at 1:21 PM
All Bookshop.org books are brand-new and sourced from our distributor, Gardners. While we don't purchase second hand books, we have recently launched ...
Fri, 5 Sep, 2025 at 7:13 AM
Our intention is not to sell books that are AI-generated unless they are marked as such. As part of this, we are currently updating our site policies to r...
Tue, 22 Aug, 2023 at 12:20 PM