How do I contact
We have an amazing in-house customer support team at You'll get the best service when you contact us by email at,...
Mon, 1 Nov, 2021 at 5:38 AM
How do I support my favourite independent bookshop?
When you see your favourite shop’s name and logo in the top left corner, you are supporting that shop: You can search for a bookshop by postcode on...
Wed, 29 Sep, 2021 at 1:16 PM
How does work with independent bookshops? supports indies in two ways: Bookshops that sign up as partners who sell books using (including sharing links to o...
Wed, 10 Nov, 2021 at 5:44 PM
How is revenue split between the various partners in
Here is an example (RRP £15) illustrating the financial distribution when a sale comes through a bookshop’s affiliate link: Cover price = £15 Indie boo...
Wed, 29 Sep, 2021 at 1:20 PM
How does promote local bookshops? was created for the sole purpose of promoting local bookshops. Any customers who do not choose a bookshop to support before confirming their or...
Wed, 29 Sep, 2021 at 1:19 PM
Where do books come from?
Our UK distributor Gardners fulfils all orders. We do not source books from bookstores or act as a seller marketplace.
Wed, 29 Sep, 2021 at 1:21 PM
Do you sell audiobooks and ebooks?
We do not currently sell audiobooks or ebooks, but we are investigating options to offer these in the future.
Wed, 29 Sep, 2021 at 1:19 PM
Do you offer signed copies?
Because of their importance to the in-store business of local brick and mortar bookshops, does not currently sell signed copies through our sit...
Wed, 10 Nov, 2021 at 5:46 PM
Do you sell second-hand books?
All books are brand new, with some even manufactured on demand. We have no current plans to sell used or second-hand books, but this might be an option in t...
Wed, 29 Sep, 2021 at 1:21 PM
Will you buy my book collection?
All books are brand-new and sourced from our distributor, Gardners. As such we are unable to purchase books from individual sellers.  We re...
Thu, 25 Nov, 2021 at 7:02 AM