General

How do I contact Bookshop.org?
We have an amazing in-house customer support team at Bookshop.org. You'll get the best service when you contact us by email, and you can reply...
Thu, 15 Jul, 2021 at 11:00 AM
How do I support my favourite independent bookshop?
When you see your favourite shop’s name and logo in the top left corner, you are supporting that shop.  You can search for a bookshop by postco...
Thu, 15 Jul, 2021 at 12:21 PM
Is Bookshop.org legit?
We sure are! Head over to Trustpilot to read our reviews. We’re a bit biased, but we think you’ll like what you see.
Thu, 15 Jul, 2021 at 10:59 AM
How does Bookshop.org work with independent bookshops?
Bookshop.org supports indies in two ways: Bookshops that sign up as partners who sell books using Bookshop.org (including sharing links...
Thu, 15 Jul, 2021 at 10:49 AM
How does Bookshop.org promote local bookshops?
Bookshop.org was created for the sole purpose of promoting local bookshops. Any customers who do not choose a bookshop to support before confirming...
Thu, 15 Jul, 2021 at 10:50 AM
Do you sell audiobooks and ebooks?
We do not currently sell audiobooks or ebooks, but we are investigating options to offer these in the future.
Thu, 15 Jul, 2021 at 10:41 AM
How is revenue split between the various partners in Bookshop.org?
Here is an example (RRP £15) illustrating the financial distribution when a sale comes through a bookshop’s affiliate link: Cover price = £15 Indie boo...
Thu, 15 Jul, 2021 at 10:47 AM
Where do Bookshop.org books come from?
Our UK distributor Gardners fulfils all orders. We do not source books from bookstores.
Thu, 15 Jul, 2021 at 10:50 AM
Do you offer signed copies?
Because of their importance to the in-store business of local brick and mortar bookshops, Bookshop.org does not currently sell signed copies through our sit...
Thu, 15 Jul, 2021 at 10:41 AM
Do you sell second-hand books?
All books are brand new, with some even manufactured on demand. We have no current plans to sell used or second-hand books, but this might be an option in t...
Thu, 15 Jul, 2021 at 10:40 AM