How do I contact
We have an amazing in-house customer support team at You'll get the best service when you contact us by email at, ...
Tue, 31 Jan, 2023 at 5:35 AM
How do I support my favourite independent bookshop?
To ensure that you're supporting your favourite independent bookshop, you'll need to select it when you first arrive on You can sear...
Tue, 16 Aug, 2022 at 6:35 AM
How does work with independent bookshops? supports indies in two ways: Bookshops that sign up as partners who sell books using (including sharing links to o...
Tue, 16 Aug, 2022 at 6:39 AM
How is revenue split between the various partners in
Here is an example to illustrate the financial distribution when a sale comes through a bookshop’s affiliate link for a book with an RRP of £15: Cover p...
Tue, 16 Aug, 2022 at 6:42 AM
How does promote local bookshops? was created for the sole purpose of promoting local bookshops. Any customers who do not choose a bookshop to support before confirming their or...
Wed, 29 Sep, 2021 at 1:19 PM
Where do books come from?
Our UK distributor Gardners fulfils all orders. We do not source books from bookstores or act as a seller marketplace.
Wed, 29 Sep, 2021 at 1:21 PM
Do you sell audiobooks and ebooks?
We do not currently sell audiobooks or ebooks, but we are investigating options to offer these in the future.
Wed, 29 Sep, 2021 at 1:19 PM
Do you offer signed copies?
Because of their importance to the in-store business of local brick-and-mortar bookshops, does not typically sell signed copies through our sit...
Tue, 16 Aug, 2022 at 6:45 AM
Do you sell second-hand books?
All books are brand new, with some even manufactured on demand. We have no current plans to sell used or second-hand books, but this might be an option in t...
Wed, 29 Sep, 2021 at 1:21 PM
Will you buy my book collection?
All books are brand-new and sourced from our distributor, Gardners. As such we are unable to purchase books from individual sellers.  We re...
Thu, 25 Nov, 2021 at 7:02 AM