General

How do I contact Bookshop.org?
We have an amazing in-house customer support team at Bookshop.org. You'll get the best service when you contact us by email at uk.support@bookshop.org,...
Tue, 16 Aug, 2022 at 6:05 AM
How do I support my favourite independent bookshop?
To ensure that you're supporting your favourite independent bookshop, you'll need to select it when you first arrive on Bookshop.org. You can se...
Tue, 16 Aug, 2022 at 6:35 AM
How does Bookshop.org work with independent bookshops?
Bookshop.org supports indies in two ways: Bookshops that sign up as partners who sell books using Bookshop.org (including sharing links to Bookshop.org o...
Tue, 16 Aug, 2022 at 6:39 AM
How is revenue split between the various partners in Bookshop.org?
Here is an example to illustrate the financial distribution when a sale comes through a bookshop’s affiliate link for a book with an RRP of £15: Cover p...
Tue, 16 Aug, 2022 at 6:42 AM
How does Bookshop.org promote local bookshops?
Bookshop.org was created for the sole purpose of promoting local bookshops. Any customers who do not choose a bookshop to support before confirming their or...
Wed, 29 Sep, 2021 at 1:19 PM
Where do Bookshop.org books come from?
Our UK distributor Gardners fulfils all orders. We do not source books from bookstores or act as a seller marketplace.
Wed, 29 Sep, 2021 at 1:21 PM
Do you sell audiobooks and ebooks?
We do not currently sell audiobooks or ebooks, but we are investigating options to offer these in the future.
Wed, 29 Sep, 2021 at 1:19 PM
Do you offer signed copies?
Because of their importance to the in-store business of local brick-and-mortar bookshops, Bookshop.org does not typically sell signed copies through our sit...
Tue, 16 Aug, 2022 at 6:45 AM
Do you sell second-hand books?
All books are brand new, with some even manufactured on demand. We have no current plans to sell used or second-hand books, but this might be an option in t...
Wed, 29 Sep, 2021 at 1:21 PM
Will you buy my book collection?
All Bookshop.org books are brand-new and sourced from our distributor, Gardners. As such we are unable to purchase books from individual sellers.  We re...
Thu, 25 Nov, 2021 at 7:02 AM