We have an amazing in-house customer support team at Bookshop.org. You'll get the best service when you contact us by email at uk.support@bookshop.org, or via our Support Portal. 


Email support allows us to loop in experts to help with queries, attach helpful documents or links to further reading, and best of all, you're not left hanging on the line. It also provides a written record, so you can always locate previous communication with us. 

You can also message us directly via our Twitter or Facebook accounts.

We'll typically get back to you within the same day, or within a few hours.