We have an amazing in-house customer support team at Bookshop.org. You'll get the best service when you contact us by email at uk.support@bookshop.org, and you can reply to any email we send you.


We prefer email because everyone gets a written record, we can loop in experts to help with queries, attach helpful documents or links to further reading, and best of all, you're not left hanging on the line. We'll typically get back to you within the same day, if not within a few hours.


You can also DM us via our Twitter or Facebook accounts.