We welcome National Book Tokens redemptions on Bookshop.org, with the exception of paper tokens which can only be redeemed in-store (find a participating bo...

At this time, for UK deliveries, our system only supports UK billing addresses.  We are aware that this is an inconvenience to some of our customers, an...

Our payment processor, Stripe, requires a minimum credit or debit card spend of £0.30 in order to cover their processing fees.

Physical books are exempt from VAT, so we do not charge VAT or provide VAT receipts for orders containing VAT exempt items. Your order confirmation email sh...

Yes, although not all orders will be eligible to be paid via invoice. Please contact us at uk.support@bookshop.org with details of your order and we'll...

All refunds must be made to the original payment method. If you have cancelled the original payment card, or it is no longer in use, in most cases your bank...

It is possible to order large quantities of books (up to 99 copies per book) through our website and have them delivered to the same address. There is no fa...

Free shipping is offered for all orders totalling £40 or more. In order for this promotion to apply, be sure to select 2nd Class postage during checkout. Th...