Payment and Gifting

Do you accept National Book Tokens or World Book Day Tokens?
We welcome National Book Tokens redemptions on, with the exception of paper tokens which can only be redeemed in-store (find a participating bo...
Mon, 9 Aug, 2021 at 8:32 AM
Do you offer gift wrapping, gift messages or gift cards?
Books make the best gifts! They’re great value for money, thought-provoking, and can last a lifetime. So we’re on a mission to make it easier for you to gif...
Wed, 18 Aug, 2021 at 10:24 AM
Is there a minimum spend on
Our payment processor, Stripe, requires a minimum credit or debit card spend of £0.30 in order to cover their processing fees. 
Thu, 15 Jul, 2021 at 10:45 AM
Can I get a VAT invoice for my order?
Physical books are exempt from VAT, so we do not charge VAT or provide VAT receipts for orders containing VAT exempt items. Your order confirmation email sh...
Thu, 15 Jul, 2021 at 11:23 AM
My refund has been processed to a payment card I no longer use - what do I do?
All refunds must be made to the original payment method. If you have cancelled the original payment card, or it is no longer in use, in most cases your bank...
Thu, 15 Jul, 2021 at 11:22 AM
Can I pay by invoice or BACS?
For the time being, we only support orders being processed directly through our website using the accepted payment methods (Visa, MasterCard, Amex, Discover...
Thu, 15 Jul, 2021 at 10:43 AM
Do you offer bulk buy?
It is possible to order large quantities of books through our website and have them delivered to the same address. There is no facility to buy in bulk and s...
Thu, 15 Jul, 2021 at 10:43 AM