My refund has been processed to a payment card I no longer use

My refund has been processed to a payment card I no longer use - what do I do? Print

Modified on: Wed, 17 Aug, 2022 at 6:11 AM

All refunds must be made to the original payment method. If you have cancelled the original payment card, or it is no longer in use, in most cases your bank will redirect the refund to your new or replacement card. If you do not have a new card, the bank will reroute your refund directly into your account.

If you have not received your refund within 10 working days of being notified, please contact us.

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My refund has been processed to a payment card I no longer use - what do I do? Print

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