Technical Issues
Your account will likely be automatically locked for 30 minutes after five unsuccessful login attempts. If you have forgotten your password, you will be abl...
Wed, 10 Nov, 2021 at 6:28 PM
Wishlists are a way for you to save favourite books, books that you might buy in the future or just a place to save - and share - book recommendations among...
Wed, 10 Nov, 2021 at 6:29 PM
If you're experiencing an error message saying that "the postcode you supplied failed validation", this happens when your bank notifies our...
Tue, 29 Nov, 2022 at 5:14 AM
What you’re experiencing might be browser-related. Try clearing your cache and cookies and restarting your browser. If you’re using Chrome, try using an Inc...
Wed, 24 Jul, 2024 at 4:49 AM
We have an incredibly helpful in-house customer support team. Please get in touch with us here.
Wed, 17 Aug, 2022 at 7:25 AM
Please contact us and we'll process your account removal. To remove yourself from our mailing lists please open the most recent marketing email you...
Thu, 26 Jan, 2023 at 7:13 AM
We follow GDPR requirements in asking all users for consent, and are considering ways to enhance this in the future by possibly offering the ability to acce...
Wed, 10 Nov, 2021 at 6:30 PM
At present we have no plans to build a mobile app version of Bookshop.org, but it may be something we consider in the future.
Wed, 10 Nov, 2021 at 6:31 PM