Technical Issues

My Bookshop.org account is locked. What should I do?
Your account will likely be automatically locked for 30 minutes after five unsuccessful login attempts. If you have forgotten your password, you will be abl...
Thu, 15 Jul, 2021 at 10:56 AM
I’m experiencing a technical issue with your website - can you help?
What you’re experiencing might be browser-related. Try clearing your cache and cookies and restarting your browser. If you’re using Chrome, try using an Inc...
Thu, 15 Jul, 2021 at 10:58 AM
How do I report a problem with the website or my order?
We have an incredibly helpful in-house customer support team. Please reach out to us here.
Thu, 15 Jul, 2021 at 10:54 AM
How do Bookshop.org wishlists work?
Wishlists are a way for you to save favourite books, books that you might buy in the future or just a place to save - and share - book recommendations among...
Thu, 15 Jul, 2021 at 10:52 AM
How does Bookshop.org handle cookies?
We follow GDPR requirements in asking all users for consent, and are considering ways to enhance this in the future by possibly offering the ability to acce...
Thu, 15 Jul, 2021 at 10:59 AM
Will there be a Bookshop.org app?
At present we have no plans to build a mobile app version of Bookshop.org, but it may be something we consider in the future.
Thu, 15 Jul, 2021 at 10:53 AM