I am missing an item, or an item I received is incorrect/damaged/faulty. What should I do?
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Modified on: Tue, 8 Mar, 2022 at 12:05 PM
Please contact us immediately at uk.support@bookshop.org so that we can rectify this for you. Please be aware that damaged items must be reported within 5 days of receiving your delivery, while missing items must be reported within 5 days of the date that it was marked as delivered on the corresponding tracking page.
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