If your order has been sent, then we ask that you first view your tracking information (a link will be available in your order confirmation) to determine if your shipment(s) have been lost, stalled indefinitely, returned or delayed. If it seems that your item is no longer on its way or has been lost or stolen, please contact us, and we will do everything we can to rectify the situation.

If your order has not yet been sent, please check your order page to see the latest availability estimate (if one is available). If not, please feel free to contact us to find out when it is likely to be available.