Audiobooks

How do I make sure my selected local bookshop benefits from my audiobook purchase?
Audiobooks subscription based purchase and credit top-ups will benefit your selected local bookshop or affiliate the same way physical book purchases do. Ho...
Tue, 7 Jul, 2026 at 5:29 PM
Do credits expire?
Credits are valid for 2 years from the purchase date. 
Tue, 7 Jul, 2026 at 5:32 PM
Can I buy audiobooks in my local bookshop?
Audiobooks must be purchased through subscriptions and top up credits online at Bookshop.org.  You can find out how to support your local bookshop here,...
Tue, 7 Jul, 2026 at 5:33 PM
Can I cancel whenever I want?
Yes, you can cancel your subscription at any time - You’ll still have access to any audiobooks you bought with your credits as well as your balance of any u...
Tue, 7 Jul, 2026 at 5:33 PM
Can I return an audiobook?
Refunds (the return of the money) for subscription / renewal payments and Credit Bundle Payments are allowed within the cooling off period for payments. R...
Tue, 7 Jul, 2026 at 5:33 PM
How can I cancel a preorder for an audiobook?
To cancel an existing audiobook preorder, you can do this within your audiobook library, order confirmation page or within the app. 
Tue, 7 Jul, 2026 at 5:32 PM
Why can’t I find a specific audiobook?
Availability can vary depending on publisher rights, region, or release status. Availability of physical books may also differ to digital books. If you can’...
Tue, 7 Jul, 2026 at 5:33 PM
Can I listen on any device?
Yes. You can listen on most smartphones and tablets through the app, and on computers through the web player. 
Tue, 7 Jul, 2026 at 5:34 PM
Can I use gift cards / store credit to purchase audiobooks?
Gift cards and store credit are currently not supported payment options for audiobooks. We hope to support these payment options in the future.
Tue, 7 Jul, 2026 at 5:34 PM
Can I buy audiobooks internationally?
You must have a UK based payment method in order to purchase audiobooks. 
Tue, 7 Jul, 2026 at 5:35 PM