If your book won’t download on your app, please try the following:
- Ensure you have an active, stable network connection. If it is slow, a large book will take longer to download than expected.
- Press the refresh button then try again.
- Close the app, then open it and try again.
- Sign out and then back into your account, and try again.
- If the issue persists please reach out to our customer service team here.